Due to the perishable nature of flowers, all sales are non-returnable and final.

We guarantee the freshness of our flowers for 5 days from the date they are delivered.

To enjoy your flowers for as long as possible please give them plenty of fresh water, everyday, especially when you first receive them as some water can be lost during delivery.

Should you not be completely satisfied with your bouquet please contact us immediately so that we may have the opportunity to resolve any issue.

We must be notified of any complaint or problem within 1 day of the date of delivery.